Welcome to Pacific Image Electronics

Troubleshooting and Scanning Tips for ALL Models

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Find Answers
We store resolved problems in our solution database. Search by product, category, keywords, or phrases.

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Scanner Driver Downloads
If you need drivers:
Click here and select your model scanner


Common Troubleshooting issues please see information here Before requesting support


Ask a Question
Submit a question to our technical support staff who will reply to you by e-mail.

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Contact Us Via...
TEL: 505-424-0384
Live Support Hours: Monday to Friday 8:30 AM to 5:30 PM Mountain Time
FAX: 310-618-8200

Email: support@scanace.com