Troubleshooting & Tips for Cyberview X SF Series Film Scanners 

PrimeFilm 1800u & 3600u PrimeFilm 1800i PrimeFilm 1800 Silver PrimeFilm 2700 PrimeFilm 3650u
PrimeFilm 7250u
To obtain drivers and firmware updates click here
Troubleshooting Windows 98SE/XP/2000
Unable to communicate error Unable to communicate
Troubleshooting VISTA/Win 7 systems - Cyberview X Scanners
Win Vista  - ACCESS DENIED ERROR

Access Denied

Win Vista  - Unable to communicate error

Unable to communicate

Adobe Elements 4.0 Installation issues Elements 4.0 Install Directions
Adobe Elements 3.0 Installation issues Elements 3.0 Install Directions
General Tips & Troubleshooting
Additional info relating to Cyberview X drivers not in the user's manual Additional Cyb X info
Preview screen - image doesn't appear Preview Screen is Gone
Install shield wizard error Install shield problems
Scans too dark Dark scans
Image adjustment using Curves & Levels in Cyberview Color adjustment
Scan directly to file using Cyberview X _SF Scan directly
Lines in scans
Single Frame Scanners Lines in Scans

Lines in scans

Miscellaneous
Scanning for PowerPoint Presentations PowerPoint
Macintosh
How to scan directly using Cyberview X then import into iPhoto Scan direct on a Mac
Troubleshooting MAC OS X Systems
Can not load extension driver Extension driver error
Scan head position error Scan head position
Driver fails to install, rainbow timer just keeps spinning, system locks up Driver fails to load